Return & Refund Policy

At Humanity!, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the item and packaging. We will work to provide a replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, customization, or supplier restrictions.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

For return or refund requests, please contact:

Email: D.abdi.work@outlook.com

We aim to respond within 24–48 business hours.